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/?pid=hp-won-t-fix-your-laptop-take-them-to-court-8249

Updated:12:46 PM EDT Jul 21


this is ggmania.com subsite HP Won't Fix Your Laptop? Take Them To Court! - TechAmok

HP Won't Fix Your Laptop? Take Them To Court! - [briefly]
04:51 AM EDT - Aug,07 2010 - post a comment

How do you get a company to fix your broken laptop for free? File a case against the company in small claims court...it worked for this guy.
I took HP to small claims court, and HP now wants to fix a laptop for free. Here is whats up, I got a HP DV6208NR laptop a couple of years ago from Best Buy. The wireless signal was having some issues but I didn't think much of it. Then one day all of a sudden the screen wont turn on, and the computer restarts itself non stop. I did some research and found out that many if not most owners of the laptop have the same issues.

So I found a link on HP's own website describing the symptoms my laptop was having. I call up HP saying I want my laptop fixed and they told me no, I can however pay a discount rate of $225 to fix it. I told them no, your laptop broke because of the parts HP used not from me breaking it.

After filing in small claims court, about a week goes by and HP legal team gives me a call. HP would like to fix my laptop for Free if I drop the case.....which I will do once my laptop is fixed.

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