Two and a half years later, Microsoft has yet to ship Windows Vista, and it won't actually ship this system in volume until 2007. Since the euphoria of PDC 2003, Microsoft's handling of Windows Vista has been abysmal. Promises have been made and dismissed, again and again. Features have come and gone. Heck, the entire project was literally restarted from scratch after it became obvious that the initial code base was a teetering, technological house of cards. Windows Vista, in other words, has been an utter disaster. And it's not even out yet. What the heck went wrong?

OK, let's not get silly here. I don't hate Windows Vista, and I certainly don't hate Microsoft for disappointing me and countless other customers with a product that doesn't even come close to meeting its original promises. I'm sure the company learned something from this debacle, and hopefully it will be more open and honest about what it can and cannot do in the future. But you'd have to be special kind of stupid to look at Windows Vista and see it as the be-all, end-all of operating systems. It some ways, Windows Vista actually will exceed Mac OS X and Linux, but not to the depth we were promised. Instead, Windows Vista will do what so many other Windows releases have done, and simply offer consumers and business users a few major changes and many subtle or minor updates. That's not horrible. It's just not what was promised. Because it failed so obviously with Vista, my guess is that Microsoft is a bit gun shy about major OS releases and will be for some time. And that's too bad. Windows Vista was Microsoft's first chance since Windows 95 to reach for the golden ring. It may be another decade before they try again.