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Apple issues fix for shutdown issue with the 2019 13-inch MacBook Pro - TechAmok
Apple issues fix for shutdown issue with the 2019 13-inch MacBook Pro - [guides] 04:37 PM EST - Dec,04 2019 - post a comment Apple has rolled out a fix for an ongoing issue with the 2019 model of the 13-inch MacBook Pro. In a support document, the tech giant has detailed how to work your way around the shutdown problem with the laptop. Unveiled in July of this year along with the refreshed MacBook Air, the latest 13-inch MacBook Pro tends to suddenly shut down when it reaches almost 25 to 50 percent of battery life, according to a forum post on MacRumors.
Apple's support document offers a step-by-step guide to solve that problem. The Cupertino-based company advises users to connect their MacBook to its power adapter when its battery life falls down below 90 percent. Otherwise, users should continue using their computer until the battery life is less than 90 percent.
After connecting the laptop to its charger, users are also advised to close all running applications and bring it to sleep mode by closing the device's lid. Then, the laptop must be charged for eight hours. After that, users should update their MacBook to the latest version of macOS.
It's not clear for now how many MacBooks are affected or how wide the problem is. If Apple's solution doesn't solve the problem, users are advised to contact Apple for servicing. |
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