After walking the Great Wall of China and making plans for a
trip to Russia,
Shirley Greening-Jackson thought signing up for a new internet service would be
a doddle. But the young man behind the counter had other ideas. He said she
was barred - because she was too old. The 75-year-old would only be allowed to
sign the forms for the Carphone Warehouse's TalkTalk phone and broadband package
if she was accompanied by a younger member of her family who could explain the
small print to her. Mrs Greening-Jackson, who sits on the board of several
charities, said: "I was absolutely furious. The young man said, 'Sorry, you're
over 70. It's company policy. We don't sign anyone up who is over 70.'
